As a small business respecting our visitors’ privacy, we spent some time to understand the topic and our responsibilities.
Who we are
Let’s start with remembering who we are in the short form. You can learn more about us on “the Studio” page.
We are a Copenhagen based design studio with own product line and growing consultancy portfolio, co-founded by Seda and Şeyda Özçetin.
Address: Flensborggade 57, st.th., 1669, Copenhagen V, Denmark
What personal data we collect and why we collect it, as well as what we don’t collect.
As a matter of fact, we turned off comments function throughout the site to avoid spam. If somehow, on a page, the comment function is still open because we missed it, then WordPress states the following:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
There is no section on the website, where you can upload an image. So, we don’t collect any data through media. In any case, let’s see what WordPress states:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
On the “Get in Touch” page, we provide a contact form, where we collect data as your name, email, subject and content of the message. The message arrives on our email inbox and we keep the email as long as we need. We do not use the email for marketing purposes.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
The third party providers with whom we share your data are as follows:
- One.com: We host our site on this platform.
- WordPress: We built our site on this platform.
- WooCommerce: We built our online store on this platform.
- Google Analytics: We follow the user engagement on the site through this platform.
- Mailchimp: We send out newsletters through this platform.
- Stripe: We receive your payments through this platform.
- iThemes Security: We secure the site with this plugin.
- Youtube: We embed video into the site through this platform.
- Vimeo: We embed video into the site through this platform.
- Google Fonts: We use webfonts from this platform.
- Gmail: We receive your messages sent from the contact form through this platform.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We keep contact form entries indefinitely as part of our archive. We keep analytics records as long as Google Analytics allows us. We keep purchase records as long as the system allows.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We use one.com for hosting. Visitor comments may be checked through an automated spam detection service.
Your contact information
What data breach procedures we have in place
We keep the site up to date following recommendations from WordPress and One.com. We also use security plugins to avoid any breaches.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our management team, consisting of the two co-founders have access to the information you provide us. For example, both Administrators can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see Stripe for more details.
What personal data we collect and why we collect it
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Who we share your data with
How long we retain your data
Security logs are retained for 60 days.
Where we send your data
Really Simple SSL
Mailchimp for WooCommerce